> ## Documentation Index > Fetch the complete documentation index at: https://docs.talqui.chat/llms.txt > Use this file to discover all available pages before exploring further. # Update operator availability > Updates an operator's presence status (online/away/offline) and, optionally, their push notification token/platform for the current device. Processing happens asynchronously — the response reflects the accepted request, not necessarily the fully-propagated state. ## OpenAPI ````yaml /api/services-api.yaml patch /v1/tenants/{tenantID}/operators/{operatorID}/availability openapi: 3.0.3 info: description: >- Talqui is an omnichannel customer service platform that unifies conversations from WhatsApp, Instagram, Telegram, and many other channels into a single attendant panel, alongside a broader ecosystem of plugins and integrations. This API gives developers programmatic access to Talqui's services layer, exposing the operations needed to read and manage tenants, conversations, plugins, and related resources that power that platform. Authentication is available on behalf of an Operator (the default for this API), a Plugin Connection, or a Plugin — see the [Talqui authentication guide](https://docs.talqui.chat/guides/introduction/authentication/) for how each token is obtained and when to use it. Need help or have questions not covered here? Reach out to support@talqui.com. license: name: ISC url: https://opensource.org/license/isc-license-txt title: Talqui - Services API version: 0.65.0 servers: - description: Production url: https://services-api.talqui.chat security: [] tags: - name: Tenants - name: Settings - name: Analytics - name: Campaigns - name: Campaigns models - name: Contacts - name: Handoff links - name: Inboxes - name: Messages - name: Notifications - name: Sessions - name: Operators - name: Plugins - name: Setup - name: Uploads paths: /v1/tenants/{tenantID}/operators/{operatorID}/availability: patch: tags: - Operators summary: Update operator availability description: |- Updates an operator's presence status (online/away/offline) and, optionally, their push notification token/platform for the current device. Processing happens asynchronously — the response reflects the accepted request, not necessarily the fully-propagated state. operationId: UpdateOperatorAvailabilityController parameters: - in: path name: tenantID required: true schema: description: The tenant the operator belongs to. format: uuid pattern: >- ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$ type: string - in: path name: operatorID required: true schema: description: The operator whose availability is being updated. format: uuid pattern: >- ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$ type: string requestBody: content: application/json: schema: properties: notificationPlatform: description: >- The platform notificationToken belongs to (case-insensitive). type: string notificationToken: description: Push notification token for the current device. nullable: true type: string status: description: The operator presence status to set (case-insensitive). type: string type: object required: true responses: '202': content: application/json: schema: additionalProperties: false properties: data: additionalProperties: false properties: operatorStatus: anyOf: - additionalProperties: false properties: createdAt: description: >- When this operator status record was first created. format: date-time type: string lastHeartbeatAt: description: When this operator last reported a heartbeat. format: date-time type: string notificationToken: description: >- Legacy single push notification token (deprecated, use notificationTokens). nullable: true type: string notificationTokens: additionalProperties: false description: >- Push notification tokens registered for this operator, per platform. properties: mobile: description: >- Push notification token for the mobile client, if registered. nullable: true type: string web: description: >- Push notification token for the web client, if registered. nullable: true type: string required: - web - mobile type: object operatorID: description: The operator this status belongs to. type: string operatorStatus: description: Current presence status of the operator. enum: - online - away type: string organizationID: description: >- The Talqui organization this operator belongs to. type: string tenantID: description: The tenant this operator status applies to. type: string required: - operatorID - operatorStatus - lastHeartbeatAt - createdAt type: object - enum: - offline type: string description: The updated operator status. required: - operatorStatus type: object required: - data type: object description: Response for status 202. '400': content: application/json: schema: properties: errors: items: oneOf: - $ref: '#/components/schemas/MissingTenantIDError' - $ref: '#/components/schemas/MissingOperatorIDError' - $ref: '#/components/schemas/RequestValidationError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: >- MissingTenantIDError (error_code 1001): tenantID absent from the URL. | MissingOperatorIDError (error_code 1063): operatorID absent from the URL. | RequestValidationError (error_code 1002): params or body fail schema validation. '401': content: application/json: schema: properties: errors: items: $ref: '#/components/schemas/UnauthorizedError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: 'UnauthorizedError (error_code 1003): missing/invalid operator token.' '403': content: application/json: schema: properties: errors: items: $ref: '#/components/schemas/ForbiddenError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: 'ForbiddenError (error_code 1004): operator token rejected upstream.' '404': content: application/json: schema: properties: errors: items: $ref: '#/components/schemas/TenantNotFoundError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: 'TenantNotFoundError (error_code 1062): tenantID does not exist.' '500': content: application/json: schema: properties: errors: items: $ref: '#/components/schemas/UnknownError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: >- UnknownError (error_code 5999): Unexpected internal error not otherwise documented for this endpoint. security: - operatorAuth: [] components: schemas: MissingTenantIDError: additionalProperties: false properties: error: enum: - MissingTenantIDError type: string error_code: enum: - 1001 type: number message: example: tenantID is required. type: string statusCode: enum: - 400 type: number required: - statusCode - error - error_code - message type: object MissingOperatorIDError: additionalProperties: false properties: error: enum: - MissingOperatorIDError type: string error_code: enum: - 1063 type: number message: example: operatorID is required. type: string statusCode: enum: - 400 type: number required: - statusCode - error - error_code - message type: object RequestValidationError: additionalProperties: false properties: error: enum: - RequestValidationError type: string error_code: enum: - 1002 type: number fields: items: additionalProperties: false properties: allowed: type: string field: type: string received: type: string required: - field - received - allowed type: object type: array message: example: Invalid request data. type: string statusCode: enum: - 400 type: number required: - statusCode - error - error_code - message - fields type: object UnauthorizedError: additionalProperties: false properties: error: enum: - UnauthorizedError type: string error_code: enum: - 1003 type: number message: example: You are not authorized to perform this request. type: string statusCode: enum: - 401 type: number required: - statusCode - error - error_code - message type: object ForbiddenError: additionalProperties: false properties: error: enum: - ForbiddenError type: string error_code: enum: - 1004 type: number message: example: You do not have access to this resource. type: string statusCode: enum: - 403 type: number required: - statusCode - error - error_code - message type: object TenantNotFoundError: additionalProperties: false properties: error: enum: - TenantNotFoundError type: string error_code: enum: - 1062 type: number message: example: Tenant not found. type: string statusCode: enum: - 404 type: number required: - statusCode - error - error_code - message type: object UnknownError: additionalProperties: false properties: error: enum: - UnknownError type: string error_code: enum: - 5999 type: number message: example: For some unknown reason your request has not succeeded. type: string statusCode: enum: - 500 type: number required: - statusCode - error - error_code - message type: object securitySchemes: operatorAuth: bearerFormat: JWT description: >- Behalf of an Operator (default). A JWT issued by Talqui Core when an operator signs in, scoped to every tenant that operator belongs to. Send as `Authorization: Bearer `. scheme: bearer type: http ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.