> ## Documentation Index > Fetch the complete documentation index at: https://docs.talqui.chat/llms.txt > Use this file to discover all available pages before exploring further. # Update operator presence > Saves the availability the operator picked by hand, with an optional expiry, and the away message that goes with it, and applies them at once. The whole preference is replaced: send every field each time. ## OpenAPI ````yaml /api/services-api.yaml put /v1/tenants/{tenantID}/operators/{operatorID}/presence openapi: 3.0.3 info: description: >- Talqui is an omnichannel customer service platform that unifies conversations from WhatsApp, Instagram, Telegram, and many other channels into a single attendant panel, alongside a broader ecosystem of plugins and integrations. This API gives developers programmatic access to Talqui's services layer, exposing the operations needed to read and manage tenants, conversations, plugins, and related resources that power that platform. Authentication is available on behalf of an Operator (the default for this API), a Plugin Connection, or a Plugin — see the [Talqui authentication guide](https://docs.talqui.chat/guides/introduction/authentication/) for how each token is obtained and when to use it. Need help or have questions not covered here? Reach out to support@talqui.com. license: name: ISC url: https://opensource.org/license/isc-license-txt title: Talqui - Services API version: 0.102.0 servers: - description: Production url: https://services-api.talqui.chat security: [] tags: - name: Tenants - name: Settings - name: Analytics/Reports - name: Analytics - name: Campaigns - name: Campaigns/Models - name: Contacts - name: Contacts/Imports - name: Handoff links - name: Inboxes - name: Messages - name: Notifications - name: Sessions - name: Operators/Shortcuts - name: Operators - name: Plugins - name: Milestones - name: Invites paths: /v1/tenants/{tenantID}/operators/{operatorID}/presence: put: tags: - Operators summary: Update operator presence description: >- Saves the availability the operator picked by hand, with an optional expiry, and the away message that goes with it, and applies them at once. The whole preference is replaced: send every field each time. operationId: UpdateOperatorPresenceController parameters: - in: path name: tenantID required: true schema: description: The tenant the operator is working in. format: uuid pattern: >- ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$ type: string - in: path name: operatorID required: true schema: description: The operator saving their own presence. Must be the caller. format: uuid pattern: >- ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$ type: string requestBody: content: application/json: schema: properties: availability: description: >- The availability to hold. `away` and `invisible` keep the operator out of automatic routing. enum: - online - away - invisible type: string availabilityExpiresAt: description: >- When the availability turns back to `online`. Required for `away`/`invisible`, at most 24h ahead (the app offers up to the end of the day); ignored for `online`. format: date-time nullable: true pattern: >- ^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z|([+-](?:[01]\d|2[0-3]):[0-5]\d)))$ type: string statusEmoji: default: null description: One emoji shown before the away message. nullable: true type: string statusText: default: null description: >- An away message for the team, e.g. "Almoçando". Dropped for `online`; it lasts as long as the absence. maxLength: 60 nullable: true type: string required: - availability type: object required: true responses: '200': content: application/json: schema: additionalProperties: false properties: data: additionalProperties: false properties: operatorPresence: additionalProperties: false description: The preference as saved. properties: availability: description: The availability the operator picked by hand. enum: - online - away - invisible type: string availabilityExpiresAt: description: >- When the picked availability turns back to `online`. format: date-time nullable: true type: string statusEmoji: description: Emoji of the status message. nullable: true type: string statusExpiresAt: description: When the status message clears. format: date-time nullable: true type: string statusText: description: Text of the status message. nullable: true type: string updatedAt: description: When the operator last saved it. format: date-time nullable: true type: string required: - availability - availabilityExpiresAt - statusEmoji - statusText - statusExpiresAt - updatedAt type: object operatorStatus: description: The status now live for the operator. enum: - online - away - invisible type: string required: - operatorPresence - operatorStatus type: object required: - data type: object description: Response for status 200. '400': content: application/json: schema: properties: errors: items: oneOf: - $ref: '#/components/schemas/MissingTenantIDError' - $ref: '#/components/schemas/MissingOperatorIDError' - $ref: '#/components/schemas/RequestValidationError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: >- MissingTenantIDError (error_code 1001): tenantID absent from the URL. | MissingOperatorIDError (error_code 1063): operatorID absent from the URL. | RequestValidationError (error_code 1002): params or body fail schema validation. '401': content: application/json: schema: properties: errors: items: $ref: '#/components/schemas/UnauthorizedError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: 'UnauthorizedError (error_code 1003): missing/invalid operator token.' '403': content: application/json: schema: properties: errors: items: $ref: '#/components/schemas/ForbiddenError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: >- ForbiddenError (error_code 1004): the operator in the URL is not the caller. '404': content: application/json: schema: properties: errors: items: $ref: '#/components/schemas/TenantNotFoundError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: 'TenantNotFoundError (error_code 1062): tenantID does not exist.' '500': content: application/json: schema: properties: errors: items: $ref: '#/components/schemas/UnknownError' maxItems: 1 minItems: 1 type: array required: - errors type: object description: >- UnknownError (error_code 5999): Unexpected internal error not otherwise documented for this endpoint. security: - operatorAuth: [] components: schemas: MissingTenantIDError: additionalProperties: false properties: error: enum: - MissingTenantIDError type: string error_code: enum: - 1001 type: number message: example: tenantID is required. type: string statusCode: enum: - 400 type: number required: - statusCode - error - error_code - message type: object MissingOperatorIDError: additionalProperties: false properties: error: enum: - MissingOperatorIDError type: string error_code: enum: - 1063 type: number message: example: operatorID is required. type: string statusCode: enum: - 400 type: number required: - statusCode - error - error_code - message type: object RequestValidationError: additionalProperties: false properties: error: enum: - RequestValidationError type: string error_code: enum: - 1002 type: number fields: items: additionalProperties: false properties: allowed: type: string field: type: string received: type: string required: - field - received - allowed type: object type: array message: example: Invalid request data. type: string statusCode: enum: - 400 type: number required: - statusCode - error - error_code - message - fields type: object UnauthorizedError: additionalProperties: false properties: error: enum: - UnauthorizedError type: string error_code: enum: - 1003 type: number message: example: You are not authorized to perform this request. type: string statusCode: enum: - 401 type: number required: - statusCode - error - error_code - message type: object ForbiddenError: additionalProperties: false properties: error: enum: - ForbiddenError type: string error_code: enum: - 1004 type: number message: example: You do not have access to this resource. type: string statusCode: enum: - 403 type: number required: - statusCode - error - error_code - message type: object TenantNotFoundError: additionalProperties: false properties: error: enum: - TenantNotFoundError type: string error_code: enum: - 1062 type: number message: example: Tenant not found. type: string statusCode: enum: - 404 type: number required: - statusCode - error - error_code - message type: object UnknownError: additionalProperties: false properties: error: enum: - UnknownError type: string error_code: enum: - 5999 type: number message: example: For some unknown reason your request has not succeeded. type: string statusCode: enum: - 500 type: number required: - statusCode - error - error_code - message type: object securitySchemes: operatorAuth: bearerFormat: JWT description: >- Behalf of an Operator (default). A JWT issued by Talqui Core when an operator signs in, scoped to every tenant that operator belongs to. Send as `Authorization: Bearer `. scheme: bearer type: http ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.