> ## Documentation Index
> Fetch the complete documentation index at: https://docs.talqui.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# List session motives

> Lists the tenant's close-session reasons — the options an operator picks
from when ending a conversation, and the source of the readable labels the
analytics `closeMotive` dimension reports against.

Soft-deleted motives are excluded. A tenant with none configured gets an
empty list, not a 404.



## OpenAPI

````yaml /api/services-api.yaml get /v1/tenants/{tenantID}/settings/session-motives
openapi: 3.0.3
info:
  description: >-
    Talqui is an omnichannel customer service platform that unifies
    conversations from WhatsApp, Instagram, Telegram, and many other channels
    into a single attendant panel, alongside a broader ecosystem of plugins and
    integrations. This API gives developers programmatic access to Talqui's
    services layer, exposing the operations needed to read and manage tenants,
    conversations, plugins, and related resources that power that platform.


    Authentication is available on behalf of an Operator (the default for this
    API), a Plugin Connection, or a Plugin — see the [Talqui authentication
    guide](https://docs.talqui.chat/guides/introduction/authentication/) for how
    each token is obtained and when to use it.


    Need help or have questions not covered here? Reach out to
    support@talqui.com.
  license:
    name: ISC
    url: https://opensource.org/license/isc-license-txt
  title: Talqui - Services API
  version: 0.65.0
servers:
  - description: Production
    url: https://services-api.talqui.chat
security: []
tags:
  - name: Tenants
  - name: Settings
  - name: Analytics
  - name: Campaigns
  - name: Campaigns models
  - name: Contacts
  - name: Handoff links
  - name: Inboxes
  - name: Messages
  - name: Notifications
  - name: Sessions
  - name: Operators
  - name: Plugins
  - name: Setup
  - name: Uploads
paths:
  /v1/tenants/{tenantID}/settings/session-motives:
    get:
      tags:
        - Settings
      summary: List session motives
      description: >-
        Lists the tenant's close-session reasons — the options an operator picks

        from when ending a conversation, and the source of the readable labels
        the

        analytics `closeMotive` dimension reports against.


        Soft-deleted motives are excluded. A tenant with none configured gets an

        empty list, not a 404.
      operationId: ListSessionMotivesController
      parameters:
        - in: path
          name: tenantID
          required: true
          schema:
            description: The tenant whose session motives are being listed.
            format: uuid
            pattern: >-
              ^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
            type: string
      responses:
        '200':
          content:
            application/json:
              schema:
                additionalProperties: false
                properties:
                  data:
                    additionalProperties: false
                    properties:
                      sessionMotives:
                        description: Close-session reasons configured by the tenant.
                        items:
                          additionalProperties: false
                          properties:
                            createdAt:
                              description: When the motive was created.
                              format: date-time
                              type: string
                            createdBy:
                              description: Operator who created the motive.
                              type: string
                            tenantID:
                              description: The tenant this motive belongs to.
                              type: string
                            tenantSessionMotiveDescription:
                              description: Longer explanation of when to pick this motive.
                              type: string
                            tenantSessionMotiveID:
                              description: The motive identifier.
                              type: string
                            tenantSessionMotiveKey:
                              description: >-
                                Immutable slug written onto the session and
                                aggregated by analytics.
                              type: string
                            tenantSessionMotiveTitle:
                              description: >-
                                Readable label shown in the close-session
                                picker.
                              type: string
                            updatedAt:
                              description: When the motive was last updated.
                              format: date-time
                              type: string
                            updatedBy:
                              description: Operator who last updated the motive.
                              type: string
                          required:
                            - tenantID
                            - tenantSessionMotiveID
                            - tenantSessionMotiveTitle
                            - tenantSessionMotiveDescription
                            - tenantSessionMotiveKey
                            - createdAt
                            - updatedAt
                          type: object
                        type: array
                    required:
                      - sessionMotives
                    type: object
                required:
                  - data
                type: object
          description: Response for status 200.
        '400':
          content:
            application/json:
              schema:
                properties:
                  errors:
                    items:
                      oneOf:
                        - $ref: '#/components/schemas/MissingTenantIDError'
                        - $ref: '#/components/schemas/RequestValidationError'
                    maxItems: 1
                    minItems: 1
                    type: array
                required:
                  - errors
                type: object
          description: >-
            MissingTenantIDError (error_code 1001): tenantID absent from the
            URL. | RequestValidationError (error_code 1002): params fail schema
            validation.
        '401':
          content:
            application/json:
              schema:
                properties:
                  errors:
                    items:
                      $ref: '#/components/schemas/UnauthorizedError'
                    maxItems: 1
                    minItems: 1
                    type: array
                required:
                  - errors
                type: object
          description: 'UnauthorizedError (error_code 1003): missing/invalid operator token.'
        '403':
          content:
            application/json:
              schema:
                properties:
                  errors:
                    items:
                      $ref: '#/components/schemas/ForbiddenError'
                    maxItems: 1
                    minItems: 1
                    type: array
                required:
                  - errors
                type: object
          description: >-
            ForbiddenError (error_code 1004): operator does not belong to this
            tenant.
        '500':
          content:
            application/json:
              schema:
                properties:
                  errors:
                    items:
                      $ref: '#/components/schemas/UnknownError'
                    maxItems: 1
                    minItems: 1
                    type: array
                required:
                  - errors
                type: object
          description: >-
            UnknownError (error_code 5999): Unexpected internal error not
            otherwise documented for this endpoint.
components:
  schemas:
    MissingTenantIDError:
      additionalProperties: false
      properties:
        error:
          enum:
            - MissingTenantIDError
          type: string
        error_code:
          enum:
            - 1001
          type: number
        message:
          example: tenantID is required.
          type: string
        statusCode:
          enum:
            - 400
          type: number
      required:
        - statusCode
        - error
        - error_code
        - message
      type: object
    RequestValidationError:
      additionalProperties: false
      properties:
        error:
          enum:
            - RequestValidationError
          type: string
        error_code:
          enum:
            - 1002
          type: number
        fields:
          items:
            additionalProperties: false
            properties:
              allowed:
                type: string
              field:
                type: string
              received:
                type: string
            required:
              - field
              - received
              - allowed
            type: object
          type: array
        message:
          example: Invalid request data.
          type: string
        statusCode:
          enum:
            - 400
          type: number
      required:
        - statusCode
        - error
        - error_code
        - message
        - fields
      type: object
    UnauthorizedError:
      additionalProperties: false
      properties:
        error:
          enum:
            - UnauthorizedError
          type: string
        error_code:
          enum:
            - 1003
          type: number
        message:
          example: You are not authorized to perform this request.
          type: string
        statusCode:
          enum:
            - 401
          type: number
      required:
        - statusCode
        - error
        - error_code
        - message
      type: object
    ForbiddenError:
      additionalProperties: false
      properties:
        error:
          enum:
            - ForbiddenError
          type: string
        error_code:
          enum:
            - 1004
          type: number
        message:
          example: You do not have access to this resource.
          type: string
        statusCode:
          enum:
            - 403
          type: number
      required:
        - statusCode
        - error
        - error_code
        - message
      type: object
    UnknownError:
      additionalProperties: false
      properties:
        error:
          enum:
            - UnknownError
          type: string
        error_code:
          enum:
            - 5999
          type: number
        message:
          example: For some unknown reason your request has not succeeded.
          type: string
        statusCode:
          enum:
            - 500
          type: number
      required:
        - statusCode
        - error
        - error_code
        - message
      type: object

````

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