Get helpdesk catalog
Helpdesk
Get helpdesk catalog
The published catalog of the tenant’s help center — categories, articles and each article’s absolute public URL — in one call, for a caller that needs to pick an article and paste its link.
Only published articles, always: this is read by operators in the middle of an attendance, and a draft has no address to send anyone to. A help center that is itself still in draft answers with an empty catalog rather than links that would 404 in front of the customer.
GET
Get helpdesk catalog
Authorizations
Behalf of an Operator. The JWT issued by Talqui Core when an operator signs in. Send as Authorization: Bearer <jwt-token>.
Path Parameters
The tenant the help center belongs to.
Pattern:
^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$