Welcome to the Talqui QuickStart guide. This section will help you get up and running with Talqui's APIs quickly and efficiently. Whether you're building an integration or creating a plugin, it's crucial to follow these initial steps to ensure you have the right setup before making any API requests.
Step 1: Understand Authentication
Before you can start interacting with Talqui's APIs, you need to familiarize yourself with the different authentication methods available. Talqui supports various authentication flows, including JWT Tokens for operators, plugin tokens for plugins and also plugin connection tokens for strict relation plugin and tenant. Understanding how these tokens work is essential, as every API request will require valid authentication. If you don't already have a token, make sure to generate one following the appropriate authentication method for your use case. To learn more, refer to the Authentication Documentation.
Step 2: Explore the REST API Documentation
Once you're familiar with the authentication methods and have your token ready, the next step is to explore Talqui's REST API. The REST API is your primary tool for interacting with the platform, allowing you to access various services, send messages, manage contacts, and more. Navigate to the REST API documentation to get a complete overview of the available endpoints and how to use them.
Step 3: Extend to Meet Your Needs
While Talqui is a private, closed platform at its core, it is designed to be extended through a plug-and-play architecture. This means you can build custom integrations and extensions — called Plugins — to connect your own systems, expose new capabilities to the virtual agent, or surface external data and actions within the operator experience, without requiring changes to the core platform.
Plugins allow you to:
- Bridge your systems — connect Talqui to internal databases, CRMs, ERPs, or third-party APIs.
- Automate with MCP tools — expose capabilities to the virtual agent so it can act autonomously.
- Enhance operator experience — embed custom interfaces (widgets) in the conversation sidebar so operators never leave Talqui.
- Customize per tenant — let administrators configure the plugin for their specific needs.
To get started building your first plugin, explore the comprehensive Plugins documentation, which includes architecture guides, working examples, and step-by-step tutorials.
By following these steps, you'll be ready to start building your integration with Talqui and begin utilizing its full set of features.